Home 2 suites midland texas8/5/2023 I was never even acknowledged by management. I was highly disappointed with a 2-night $473 price tag! I was told that I would be compensated for my inconvenience with Hilton honor points that never occurred. I specifically sought and chose this hotel because it was a newer hotel. If a business chooses to allow pets, it should ensure proper cleaning and sterilization for such. I have a high sensitivity and allergy to pet dander especially when it is scattered everywhere. I was told that, unfortunately, all Hilton hotels were pet friendly. After working all day anticipating a peaceful stay, I found a poorly cleaned room with animal feces in the corridor on the way to the room, pet hair all over the pull-out couch, and dried hair on the shower walls. It was poorly cleaned, unsanitized, and costly! The service was awful. I appreciated the helpfulness of the staff, granted I did come to them pretty dude, I did apologize for the mixup, and the manager was extremely helpful and polite. I was unable to locate an email address to forward the extent of my nightmare, but I would not recommend this location to anyone. 1401 Catalina Drive, Midland, TX 79706, United States Great location - show map. It made for a long work and travel day the next day, that’s for sure!… I travel frequently and that was the only time I’ve ever called to complain about noise, and I can’t understand how they weren’t able to determine which room it was and do something about it. I asked the next morning at breakfast and they said they got a few calls, but nothing else was said. I heard other people in the other surrounding rooms banging on the walls, yelling at them to shut up, so I know I wasn’t the only person going crazy. I was there for work and to be kept up all night by noise was extremely frustrating. I finally called at 1am and nothing was done about it. Literal slamming of all the drawers in the room, screaming, running around. A room somewhere around me (it sounded like it was next to me or the room under me) had small kids in it that sounded like they were unsupervised. The last night of our stay, I about lost my mind with noise. I’d love to see them offer more allergen friendly options. The room was a typical Home 2, with large rooms and this one was nice and bright with natural sunlight, with a large bathroom with walk in shower. It was a straight 10 minute shot to get downtown, so it wasn’t a bad drive for us at all. My coworker and I were working an event in downtown Midland, but wanted to stay at a Hilton property that had a decent review, so we chose this location. Hilton Tulum Riviera Maya All-Inclusive Resort.Hilton Playa del Carmen, an All-Inclusive Adult Only Resort.Wyndham Grand Cancun All Inclusive Resort & Villas.InterContinental (IHG) Hotels in Midland.Home2 Suites By Hilton Midland East Rooms.The property offers the gym, fitness classes and fitness centre to stay in shape. It features entertainment activities, flat-screen TV and an outdoor pool. Home2 Suites By Hilton Midland East Features Home2 Suites By Hilton Midland provides accommodation with free access to a fitness centre and a spa therapy.Hotels near Home2 Suites By Hilton Midland East.
0 Comments
Leave a Reply.AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |